Welcome to LitLamps.ca! We are delighted to provide you with high-quality lamps that not only illuminate your living space but also add to your home's aesthetic appeal. We understand that once you have made your purchase, you want it to be delivered as soon as possible. Hence, we have made the shipping process as simple and convenient as possible for our valued customers.
Shipping Options: We offer free shipping on all orders within Canada. We use reliable shipping partners to ensure that your order arrives safely and on time. We also offer express shipping options for customers who require their orders sooner.
Processing Time: We make every effort to process your order as quickly as possible. Orders are usually processed within 1-2 business days, and you will receive a confirmation email once your order has been shipped.
Delivery Time: Delivery times may vary depending on your location. Orders are typically delivered within 30 business days for standard shipping and 3-7 business days for express shipping. Please note that during peak seasons or holiday periods, delivery times may be slightly longer.
Order Tracking: We understand that you want to keep an eye on your order's progress once it has been shipped. Hence, we provide a tracking number for every order. You can use the tracking number to monitor your shipment's progress on the shipping partner's website.
International Shipping: At the moment, we only ship within Canada. However, we are constantly exploring options to expand our shipping services to other countries.
Damaged or Lost Orders: In rare cases where your order is lost or damaged during shipping, we will work with the shipping partner to resolve the issue as quickly as possible. Please notify us immediately if you receive a damaged or incorrect order.
We hope this information has been helpful. If you have any questions about shipping, please feel free to contact our customer service team, and we will be happy to assist you. Thank you for choosing LitLamps.ca, and we look forward to lighting up your life!